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About Us
Rick Rodriguez - Founder & Chief Consultant
With over two decades of experience, I have built a career as a dynamic leader in Professional Services, specializing in SaaS implementation, delivery, and customer success. What truly drives me is the opportunity to build scalable service organizations from the ground up. I focus on creating structures that not only enhance client adoption of the product but also strengthen long-term customer relationships—a key component of sustainable growth. I pride myself on my ability to strategically align Professional Services with the broader product roadmap and business objectives, ensuring we maximize value for every customer. My core expertise lies in driving operational excellence, ensuring compliance, and fostering a culture of continuous improvement across complex PSA SaaS environments.