As a former Professional Services Director, I don't just implement your PSA software (**Projector, BigTime**); I design the methodologies that turn your services team into a high-profit center.
Book a Strategic ConsultationFull lifecycle implementation focused on your **'time-to-launch'** KPI. We use phased methodologies to guarantee rapid, on-budget project delivery.
Optimize current systems for profitability. Design seamless **Sales-to-PS handoffs**, refine utilization tracking, and build accurate revenue forecasting models.
Executive-level engagements focused on scaling the PS team, revenue strategy, and ensuring technical setups meet mission-critical regulatory standards.
Most consultants only know the software. We know the **business of Professional Services**. Rick Rodriguez’s experience is not just in configuration—it’s in scaling and leading PS organizations to profitability.
We optimize your PSA to hit **ARR targets**, increase **utilization**, and improve **margin**—because that’s what PS leadership is measured on.
Direct experience consulting on and maintaining **HIPAA, GDPR, and SOC2 compliance** within the PS function, minimizing risk for high-value enterprise clients.
Expertise across **Projector PSA and BigTime** ensures we recommend the *right* solution, not just the one we know best.
Schedule a 30-minute discovery call to review your current PSA challenges and growth goals.